HARTFORD — Gov. Ned Lamont announced the launch of new services at the Connecticut Department of Motor Vehicles that will enable residents to renew their driver’s licenses and non-driver ID cards online without having to visit an office in-person. The announcement is part of Gov. Lamont’s broader initiative to modernize state government and add more convenience for residents by making services available online.
The DMV’s new online renewal option has already been offered to residents whose driver’s license or non-driver ID expired within the last 45 days. As part of the soft-launch of the new service during the last two months, more than 20,000 individuals have already successfully renewed online.
Eligible residents will receive an invitation by postal mail or email to complete their transaction online and make an electronic payment via credit or debit card. Upon successful completion of the online renewal, the license or non-driver ID will be received by mail within 20 days.
“The DMV’s accomplishments in announcing this new service are just one part of our broader efforts to be more accessible to our residents, and it became clearer how important that was during the COVID-19 pandemic,” said Gov. Lamont.
“DMV’s former service delivery model was centered on an in-person, brick-and-mortar model,” said DMV Deputy Commissioner Tony Guerrera. “Gov. Lamont’s effort to move our residents online instead of in-line has accelerated our plans to make sure that government, particularly the DMV, provides a platform for quick and easy online transactions.”
The department’s efforts to modernize and expand online services to allow more credential holders in the state to safely and securely apply, renew, reinstate, and pay for credentials more efficiently became more critical during the Covid-19 pandemic. During this time, it moved to an appointment-only system, which helped reduce wait times and kept residents safe.
The DMV has also launched two new services with the goal of making it easier for commercial driver’s license holders to complete DMV transactions more easily online and via mobile devices.
The Commercial Vehicle Operations (CVO) Portal serves as a “one-stop shop” for the carrier industry (trucking companies) to complete transactions. In addition, the Commercial Driver’s License (CDL) Medical Certificate Portal gives these drivers the option of electronically sending their medical certificates directly to the DMV’s Driver Services Division from their mobile device.
All of the DMV’s services can be found online by visiting ct.gov/dmv.